Navigating assistance animal requests is one of the most common—and most misunderstood - fair housing responsibilities facing housing providers today. This 90-minute training cuts through the confusion and delivers clear, practical guidance on how to evaluate and respond to reasonable accommodation requests related to service animals and emotional support animals under the Fair Housing Act.

Led by the expert team at Balanced Housing Solutions - including former federal fair housing enforcement officials - this session goes beyond the basics. You’ll gain insights directly informed by years of investigating, defending, and resolving real-world HUD and DOJ enforcement cases. Our firsthand experience means we don’t just know the rules - we’ve helped shape and enforce them.

Whether you’re onsite property management staff, regional leadership, or in compliance or legal support roles, this training gives you the tools to reduce risk, improve consistency, and make confident decisions when assistance animal requests come across your desk.